EBL job Vacancy application
Department Name : Eastern Bank Limited
Job Published date: 22 October, 2018
Post Name: Contact Center Executive (Trainee Assistant Officer)
Application Deadline : October 27, 2018
Job Nature: Full-time.
Experience Requirements: Na
Job Type : Bank Jobs
Compensation & Other Benefits: Career progression opportunity based on performance
Festival Bonuses/ Medical Facilities/ Other benefits
Source : Bdjobs.com Online Job Posting
Official website : www.ebl.com.bd
Salary : Check Circular Below
Job Location: Dhaka
Contact Center Executive (Trainee Assistant Officer)
Prime Responsibilities
• Handle Customer queries and complaints meeting the service level standard
• Ensure first contact resolution in every possible cases
• Effectively follow up and escalate the queries and complaints where necessary
Qualification & Other Competencies
• Graduation with a minimum CGPA of 3.00 out of 4.00
• Prior experience in call/ contact center environment is preferable, freshers are also encouraged to apply
• Excellent verbal and written communication skills in English & Bangla
• Adequate computer literacy to work in online software modules & office packages
• Willing to work in any working-shifts (24X7)
Job Location
• Dhaka
Compensation & Benefit
• Competitive Salary, Incentives and benefits packages
• Career progression opportunity based on performance
• Festival Bonuses/ Medical Facilities/ Other benefits
Please log on to www.ebl.com.bd/career and apply by October 27, 2018. Candidates will be treated strictly on merit and any sort of persuasion will result in disqualification.